We hereby announce that unfortunately, once again, there are products with name and packaging similar to our own appearing on Chinese online shopping websites.
To clarify, Marukyu Koyamaen products are all manufactured and delivered by our direct factories located in Uji,Kyoto. Marukyu Koyamaen has not authorized any Chinese organization or person to manufacture our product. The size and design of Marukyu Koyamaen original packaging is listing below. If there is any sign of re-packing, subdividing, or different appearance to Marukyu Koyamaen original packaging, we are not able to guarantee the quality of the product.
To customers who favor Marukyu Koyamaen, please refer to our Online Catalog and confirm the appearance of products before making a purchase.
Announcement regarding to product separated into smaller package on on-line shop
There are Matcha (Tea name: Yugen, Isuzu, Aoarashi, Wakatake) sold in 30g bag and 50g bag on Taiwanese on-line shopping website.
However, please notice that Marukyu Koyamaen do not produce nor sell 30g and 50g bag at the current stage. Hence, we would like to remind our customers that we cannot guarantee the product quality sold in the 30g bag and 50g bag.
Announcement Regarding to “Nagoriyuki” Sold in Taiwan
Recently, we have discovered that there is a Matcha product named “なごり雪(Nagoriyuki)” being sold in Taiwan market. Please notice that Marukyu Koyamaen Co., Ltd. do not produce, nor sell any product named “なごり雪 (Nagoriyuki)”. Therefore, we cannot guarantee the content of “なごり雪(Nagoriyuki)” is from Marukyu Koyamaen Co., Ltd. Please be aware.
Please refer to Marukyu Koyamaen’s catalog to confirm the product name before making purchase.