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Please fill in the form below and submit it. Any personal information you provide us with will be used only for the purpose of answering your inquiry.

● In terms of inquiring about an existing order, please include your Order Number (#〇〇〇〇〇) in the message, so our Team can serve you efficiently.

● To ensure that our emails reach your inbox, please add the following email account domain to your safe senders with the email system 【@marukyu-koyamaen.co.jp】

● Please kindly check out our Frequently Asked Questions before submitting your inquiry. Thank you.

Tracking Number: our system provides a Tracking Number of your order by e-mail 【Shipment Notification】 on the shipment day.

★★Update from the Sales Department on June 18th : ||| Order ship-out by #33055 ||| Order received until #35092 ||| Dear customers, We currently have more than 2,300 orders in progress. We are terribly sorry for all the waiting. In case you would like to cancel existing order(s) due to the delay, please Contact us.
★★★Temporary Suspension of Service due to System Maintenance: from Saturday, June 15th 0:00 AM to Monday, June 17th 6:00 AM  (Japan Time)

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