***In regard to Matcha restocking schedule starting from Jan 29, 2025***

Dear customers,

Please be advised that...
● Due to serious technical problems that we encountered recently during restocking caused by large amount of traffic within a short period of time and also automated bots detected, which lead to unsatisfied shopping experience to many of customers, we regret to inform you that we will stop announcing restock schedules in advance, starting from Jan 29, 2025.

● Matcha will be restocked randomly only during our business hours (Mon to Fri, 9am to 5:30pm in Japan time).

● NOT all Matcha products, packaging types and sizes will be available in each restock.

● No inquires related to availability of Matcha and restock schedule from individuals via emails, phone calls, or on social media, will be responded.

Thank you for your attention.

MARUKYU KOYAMAEN CO., LTD.

Dear customers,

We are having a series of public holidays during the following period
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Saturday MAY 3rd, 2025 - Tuesday MAY 6th, 2025
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Customer support and Order processing will not be available during this period.

【About Restock】
There will be no restock during the holidays.
Thank you for your attention.