（English below）
さて、一般消費者から、「〇〇（業者）は、丸久小山園と取引があるのか？」というようなお問合せが増えてきました。
特に、海外消費者様からのご連絡を多くいただいているため、お問合せに基づいて「転売者（無許可の第三者）」リストを下記に掲載させていただきます。
不正転売品につきましては、万が一トラブル等が発生した場合でも、責任者は「転売者（無許可の第三者）」となり、弊社では一切の責任を負いかねますことを予めご了承ください。
Due to the increase in inquiries from general consumers, such as “Is (XXX company) doing business with Marukyu Koyamaen?”, especially from overseas consumers, we hereby announce a “Unauthorized Reseller List” as below, based on the inquiries received so far.
Marukyu Koyamaen Co., Ltd. does not take responsibility for any quality problems, troubles, loss and / or damages related to products that purchased through any of mentioned platforms, sales channels and unauthorized resellers below. We truly appreciate your understanding and cooperation.
Unauthorized Reseller List
【List update: June 27th, 2025】
- All personal users on Facebook Marketplace
- let’s go grab matcha (through social media, link)
- Tiệm matcha – Kim Thỏ Con (through social media, link)
- Matcha.area.hcm (through social media, link)
- kitchencookingneeds (through social media, link)
- Serendipity (through Shopify, link)
- JUKU Australia (through Shopify, link)
- Oishii Japan (through social media, link)
- matcha aussie (through social media, link)
- The Whiskful Matcha (through social media, link)
- 抹茶怪兽 (through Xiahongshu, 小红书号：63846473517 link)
Contact us
Please contact us through the Inquiry Form on our official website.
Tips to avoid purchasing Marukyu Koyamaen’s tea products from unauthorized resellers
- Unbox photos / videos with mix-brands products
- Photos / Videos showing products placing and / or storing in a unsuitable storage condition of Matcha, for example on the floor, or random spots where obviously at someone’s home
- Using of Marukyu Koyamaen Co., Ltd.’s brand logo and / or images copied from our official website and social media accounts
- Products with the QR code stickers are currently only supplied to contracted business clients for exportation mainly to Asian markets, including Mainland China, Hong Kong, Macao, Korea and Taiwan. If products with a QR code sticker is being sold other than the above mentioned areas, it is very much likely that they are being redirected.
- Photos / Videos showing products with damaged or pealed off QR code stickers.
